Repeat business is our biggest sign of success
- Stephen Monnery
- Jun 29
- 1 min read
Repeat business is a sign we're really doing the right thing. and makes us incredibly proud and grateful.
One such customer is Andy, for whom we installed battery storage in February 2023 so he could reduce his reliance on peak-time electricity. He was so pleased with the cost savings that he asked us to install solar panels later that year.
Andy was again impressed with the benefits of renewable energy solutions and asked us to quote for an air source heat pump. He wasn't sure if his property would be suitable as it's a 5-bed house dating in parts back to the 17th century. We visited and completed a full survey of the existing heating system, including size of radiators, and fortunately the house was a great fit for a heat pump. Andy also qualified for the Boiler Upgrade Scheme and we secured him the £7,500 grant to replace his oil boiler.

We installed a 16kW Samsung air source heat pump last month and Andy is thrilled with it. We helped him set it up to work in the most efficent way according to his Octopus tariff and household needs.

We told Andy's daughter that we like In Otter News, and the otter is our unofficial mascot, so she bought Steve his very own "Steve the Otter" to say thank you for installing their heat pump!









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